4.8

Google Reviews

Need Help? Contact An Australian Business Lawyer Today 1300 003 077

ECommerce Lawyers for Australian Businesses

At Prosper Law, our team of expert eCommerce lawyers specialises in providing tailored eCommerce legal advice to businesses across Australia. With fixed-fee legal services, a free initial consultation, and extensive experience in digital business, we ensure your online operations are legally compliant and commercially sound.

We help your online business stand out by delivering customised legal solutions that enhance the customer experience while meeting all regulatory requirements. Our services include drafting bespoke website terms and conditions, ensuring compliance with consumer law, and advising on privacy law obligations.

Our experienced eCommerce lawyers understand the unique challenges faced by online businesses. We combine legal expertise with a deep understanding of the digital landscape to provide practical, actionable advice that supports your business goals.

Choose Prosper Law for reliable, fixed-fee eCommerce legal advice and let us help your business thrive in the competitive online marketplace. Contact us today to discuss your needs with our dedicated team of eCommerce lawyers.

Contact us for a free consultation

Our eCommerce Legal Services

Contract Icon

Website Terms and Conditions

Our eCommerce lawyers provide clients with website terms and conditions and other documents to support their online businesses.

Our legal team has helped online businesses follow rules with simple website terms and conditions.

We can help you to ensure your website complies with Australian law and the requirements of third-party platforms.

Icon

Australian Consumer Law Advice

We help eCommerce businesses to comply with Australian consumer laws. Our team provides expert legal advice on consumer warranties, misleading advertising, return policies, consumer guarantees and faulty goods and services.

We can also provide legal representation if you have a dispute with a consumer or supplier.

People Icon

Compliance and Regulatory Advice

eCommerce legal advice can help you navigate legal compliance and any potential legal issues that may arise. It’s important to seek expert legal advice if a regulator contacts you.

And remember, a customer complaint to trade trading or the ACCC does not mean that you have breached the law. The ACCC or the Australian Information Commissioner may contact you to investigate if they have received a complaint or noticed an error on your website.

If a customer threatens to complain or you have a data breach, contact our eCommerce lawyer for help.

Icon

Legal Documents for Online Businesses

Your online business is likely to need contract terms. Whether it is with suppliers, customers or other third parties, getting the right legal documents in place is important.

Our team of eCommerce lawyers can help elevate your legal documentation. Reach out to us today for a fixed fee quote so that we can help your eCommerce business.

Why Choose Our Legal Team?

Fixed legal fees for website terms and conditions

We offer our eCommerce legal services on a fixed fee basis. Our clients know how much they will pay for our services upfront. We pride ourselves in giving our clients a positive experience and doing away with unknown legal bills.

We are a top-rated contract law firm

At Prosper Law, our eCommerce lawyers have provided Australian online businesses with top-rated advice.

Take a look at our reviews and learn why clients across Australia choose us.

We work with some of Australia’s largest companies

Our law firm packs a punch when it comes to the calibre of clients we work with. Our clients include international retailers distributors and reputable Australian brands.

Australian companies seek legal advice from Prosper Law because of our proven experience in drafting, reviewing and negotiating agreement terms.

Our Client Case Studies

Website terms and conditions for aggregator platform

Our lawyers have worked with aggregator sites to ensure that:

  • they facilitate the sale and purchase of third-party goods and services in a way that does not expose them to material risk
  • they can enforce the website terms against buyers and sellers
  • buyers and sellers are well-informed about how the site operates

Managing unfair contract terms risk with customer terms

Our client had customer contract terms that were not compliant with the unfair contract terms laws. The acceptance of the contract terms was not well documented and difficult to enforce.

Our eCommerce lawyer worked with our client to:

  • redraft the contract terms to protect the company and comply with UCT laws
  • redesign their automated contract process. This ensured that acceptance was well documented and a copy of the terms kept for record-keeping
  • identify the customer entity correctly to enforce the terms.

Website and marketing compliance review

An eCommerce lawyer can prepare exceptional website terms. However, there may be other parts of a website that do not comply with legal standards.

Our eCommerce legal team reviewed a large website that sold goods. Our review identified inconsistencies in customer messaging which had led to confusion. We also highlighted several areas that were misleading and deceptive. Our eCommerce lawyers recommended changes to improve messaging and ensure the website was compliant.

What our clients say

Book an initial consultation

Contact an Australian eCommerce Lawyer Today.

If you would like to contact an online lawyer, you can complete the contact form, email or phone Prosper Law. If you know you need to speak to an online lawyer, but you’re not sure exactly what your legal problem is – we can help you. Get in touch today and discover why Australian businesses choose Prosper Law’s team of lawyers.

Contact us for a free consultation

How did you hear about us?

eCommerce Law FAQs

Do I need an ABN for eCommerce in Australia?

Yes, in Australia, businesses that sell goods or services, including eCommerce businesses, must register for an Australian Business Number (ABN). An ABN is essential for tax purposes, establishing credibility, and identifying the business owner. If you’re operating an online store, our eCommerce lawyers can guide you through the process of meeting all legal requirements, including ABN registration.

What is a consumer guarantee?

A consumer guarantee, also referred to as a statutory warranty, is a set of rights and protections provided under Australian Consumer Law (ACL) to consumers when they purchase goods or services. These guarantees ensure that goods must:

  • Be of acceptable quality
  • Be fit for their intended purpose
  • Match any description or sample provided

Our team of eCommerce lawyers can provide tailored eCommerce legal advice to ensure your business complies with these obligations and avoids potential disputes.

What is the mandatory ACL wording?

The Australian Consumer Law (ACL) requires businesses to include specific wording to inform consumers of their legal rights. For example:

  • For goods: "Our goods come with guarantees that cannot be excluded under the Australian Consumer Law..."
  • For services: "Our services come with guarantees that cannot be excluded under the Australian Consumer Law..."

Our eCommerce lawyers can help you incorporate the correct ACL wording into your website terms and conditions to ensure compliance.

What kind of eCommerce legal documents to you prepare?

We prepare a wide range of legal documents tailored to the needs of eCommerce businesses, including:

  • Privacy policies
  • Website terms of use
  • eCommerce terms and conditions
  • Sales and refund terms and conditions
  • Supplier agreements, including agreements with overseas suppliers

Our eCommerce legal advice ensures that your business is protected and compliant with Australian laws.

How much does it cost for website terms and conditions?

Our legal fees for preparing custom website terms and conditions typically range from $850 to $2,500 plus GST. The cost depends on the complexity of your business operations and the level of customisation required. Contact our team of eCommerce lawyers to get a detailed quote for your business.

Do I need terms and conditions on my website?

Yes, having terms and conditions on your website is crucial for any eCommerce business. If your website offers goods or services, it must include the required Australian Consumer Law wording. Additionally, if you collect personal information, a privacy policy may be legally required under Australian privacy laws.

Our experienced eCommerce lawyers can assess your business needs and draft comprehensive website terms and conditions to protect your business and ensure compliance with all relevant laws.

What kind of legal services does your e-Commerce lawyer provide?

Our team of eCommerce lawyers provide a range of legal advice to online businesses.

We provide the following online legal services:

  • reviewing and/or preparing website terms of use and terms and conditions
  • review of online shopping terms and conditions for online sales platforms such as Shopify and Marketplace
  • drafting and/ or reviewing appropriate policies and procedures. This will ensure that your eCommerce activities comply with the law (i.e. privacy policies, cookie policies etc.)
  • domain name licensing
  • drafting and interpreting returns policies
  • software and intellectual property licensing agreements
  • review and/or prepare sale of goods and services agreements
  • legal advice on issues such as product safety, warranties, and consumer guarantees
  • providing legal advice on the rights and obligations of eCommerce businesses
  • reviewing marketing, social media and advertising campaigns to ensure legal compliance
  • managing consumer disputes for e-commerce businesses
  • dealing with regulatory authorities, including regulatory investigations
  • providing legal advice on consumer rights and the Australian Consumer Law

If you are seeking legal advice for your eCommerce business, look no further than Prosper Law. Contact us today to schedule a consultation with one of our e-Commerce lawyers. Take the first step towards protecting your business and your customers.

Check Out Our Latest Blog Posts

Brooke is a senior Australian lawyer. Brooke is admitted to the Supreme Court of Queensland and the High Court of Australia
Law for Architects

Design & Building Practitioners Act for Architects

 The Design and Building Practitioners Act 2020 (DBP Act) has introduced significant changes to the regulatory framework for architects in New South Wales (NSW). The law was enacted to address

prevent legal disputes in construction
Construction Disputes

6 Tips to Prevent Legal Disputes in Construction 

The construction industry in Australia is complex and often prone to legal disputes. However, many of these disputes can be avoided with proactive planning, clear communication, and adherence to best

Allison is a Senior Paralegal and former top-tier law firm Paralegal.
Fair Work Act

New Criminal Penalties for Breaches of the Fair Work Act

The Fair Work Act 2009 has undergone significant amendments, introducing new criminal penalties for serious breaches. These changes reflect the Australian Government’s commitment to protecting workers’ rights and ensuring compliance