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ECommerce Lawyers Australia

Our team of professional eCommerce lawyers work with eCommerce businesses across Australia. Our fixed fee legal services, free consultation and deep knowledge of digital business means you are in good hands.

We provide our clients with the very best website terms and conditions, consumer and privacy law compliance ​advice and much more.

Get your online business to stand out from the crowd. Engage with an experienced team of eCommerce lawyers that understand how to combine legal compliance with the customer journey.

​Choose Prosper Law for your eCommerce legal advice and needs. Find out why we are the best in the industry.

Contact us for a free consultation

Our eCommerce Legal Services

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Website Terms and Conditions

e-Commerce businesses should provide customers with website terms and conditions.

Our legal team has helped the online business community to inform customers and stay compliant with easy-to-read website terms and conditions.

We can help you to ensure your website complies with Australian law and the requirements of third party platforms.

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Australian Consumer Law Advice

We help eCommerce business to comply with consumer laws. Our team provides legal advice about consumer warranties, misleading advertising, consumer guarantees and faulty goods and services.

We can provide legal representation if you have a consumer dispute. With our guidance, your business may save money on customer claims, protect its goodwill and reputation and lead to better outcomes.

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Compliance and Regulatory Advice

If you receive an email or letter from the ACCC, Office of the Australian Information Commissioner or another regulatory body, it is important to seek legal advice. And remember, a customer complaint to trade trading or the ACCC does not mean that you have breached the law.

If your customer threatens to make a complaint, or you need to disclose a data breach, contact our eCommerce lawyer today.

Legal Documents for Online Businesses

Your online business is likely to need contract terms. Whether it is with suppliers, customers or other third parties, getting the right legal documents in place is important.

Our team of eCommerce lawyers can help elevate your legal documentation. Reach out to us today for a fixed fee quote so that we can help your eCommerce business.

Why Choose Our Legal Team?

Fixed legal fees for business sale contracts

Our business sale legal services are offered on a fixed fee basis. Our clients know how much they will pay for our services upfront. We pride ourselves in giving our clients a positive experience and doing away with unknown legal bills.

We are a top-rated contract law firm

There are lots of options when it comes to choosing legal experts. At Prosper Law, our M&A lawyers have built a large portfolio of clients, receive excellent reviews and have repeat clients.

Take a look at our reviews and find out why clients across Australia choose us.

We work with some of Australia’s largest companies

Our law firm packs a punch when it comes to the calibre of clients we work with. Our clients include international retailers and distributors and big brands.

Australian companies seek legal advice from Prosper Law because of our experience in drafting, reviewing and negotiating agreement terms.

Meet our eCommerce Lawyers

Our team of contract lawyers are skilled when it comes to eCommerce and law.
Meet our team of professional contract lawyers – you’ll be glad you did.

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What our clients say

Deborah Lawrie
Deborah Lawrie
2024-05-15
Brooke Ferris at Prosper Law has helped me navigate copy write issues and a Life Rights agreement. Brooke is thorough, fast, efficient and knowledgable and has a no fuss down to earth approach. I am very grateful for her help.
CENDRÉ AUSTRALIA
CENDRÉ AUSTRALIA
2024-04-24
Prosper Law were so easy and quick to communicate with. Employment Lawyer, Krystal, was incredibly helpful. We were on a tight schedule and she made it happen quickly and efficiently, meanwhile answering any and all our questions we had regarding the contract. Highly recommend!!
Miguel Diaz
Miguel Diaz
2024-03-14
Parkinson’s Queensland engaged Prosper Law to assist with a contract review. Their contract lawyer was fast, approachable and provided excellent customer service. Highly recommend Prosper Law if you are looking for a well-rounded contract lawyer or need help with contract reviews.
Elizabeth Roughan
Elizabeth Roughan
2024-01-31
First timer to this online service but loved it. Quick, efficient and online so no dressing up to go into the city! Have already referred a business partner. Will continue to get advise on contracts from them moving forward.
Merzi Mody
Merzi Mody
2023-11-24
Unfortunately (despite all the positive reviews) our experience with Prosper was extremely disappointing and I have fed this back to the firm. We had one of our lead-in consults with an Associate Lawyer at Prosper on Tue 21.11.23 (15mins) and in LESS THAN 2 days we accepted Prosper's contract/terms, only to be told "we do not have the capacity to take on this matter". We were instead told, "you can use the “Find A Solicitor” function on the Queensland Law Society website to find a lawyer”. During this period there had been no change to the content/scenario regarding the matter whatsoever. It made the whole interaction with Prosper frustrating and unrewarding for us personally.
Holly Teague
Holly Teague
2023-09-11
Big Thank you to Krystal and Prosper Law for expediting my employment contract and getting it back to me within 48 hours. Would definitely recommend if you are looking for an employment lawyer.
Larissa Rogers
Larissa Rogers
2023-09-09
I came across Prosper Law while searching for an Employment Lawyer for a recent dispute. I had the pleasure of working with both Krystal and Farrah and I am extremely grateful for their attention to detail and guidance throughout my matter.
Yatin Kulkarni
Yatin Kulkarni
2023-08-29
Absolutely fantastic work by Carlyn Sicat and Farrah Motley by turning around the review of my Contract within 24 hours. Crystal clear recommendations and therefore didn't need any follow up. Highly recommended recommend them if you need an employment lawyer!
Connor Summers
Connor Summers
2023-08-09
Our business needed urgent legal advice for several employment law matters. Prosper Law’s employment contract lawyers were quick to respond, offered a fixed fee price for their legal services and were able to achieve a great result for our business. For any employers looking for a quality employment law firm, we highly recommend the team at Prosper Law.
Jane Gentle
Jane Gentle
2023-08-02
If you are looking to hire a legal counsel on retainer, I highly recommend the Prosper Law legal team. Having engaged with Prosper at work over the past 5 months, I have found them to be great in-house lawyers and who know their stuff when it comes to contract reviews, employment law advice and marketing and consumer law… and they’re reasonably priced

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Contact an Australian Business Lawyer Today.

If you would like to contact an online lawyer, you can complete the contact form, email or phone Prosper Law. If you know you need to speak to an online lawyer, but you’re not sure exactly what your legal problem is – we can help you. Get in touch today and discover why Australian businesses choose Prosper Law’s team of lawyers.

Contact us for a free consultation

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eCommerce Law FAQs

Do I need an ABN for eCommerce in Australia?

In Australia, businesses that sell goods or services must register an Australian Business Number (ABN). This includes e Commerce traders. An ABN is important for tax purposes, to demonstrate credibility and to identify who the owner of the business is.

What is a consumer guarantee?

A consumer guarantee is also known as a statutory warranty. They refer to a set of rights and protections provided by law to consumers when they purchase goods or services. These guarantees are a fundamental aspect of consumer protection laws. The following is a list of some of the consumer guarantees found in the ACL:

  • Quality and Fitness for Purpose: Goods must be of acceptable quality, fit for the purpose they were intended for, and match any description or sample provided to the consumer.
  • Undisturbed Possession: Consumers have the right to undisturbed possession of goods, meaning they should have clear title and ownership of the purchased goods.
  • Title and Ownership: Businesses selling goods must have the right to sell them (clear title) and consumers must have the right to own them without any undisclosed encumbrances.
  • Service Standards: Services must be provided with due care, skill, and expertise and must be fit for the purpose for which they were purchased.
  • Repairs, Replacements, and Refunds: If a product or service does not meet the consumer guarantees, consumers have the right to seek remedies such as repairs, replacements, or refunds, depending on the nature of the issue and the consumer’s preference.
What is the mandatory ACL wording?

The following is the wording that must be used to inform consumers of their legal rights:

For goods, the mandatory wording should include the following phrase or something similar:

“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

For services, the mandatory wording should include the following phrase or something similar:

“Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: (i) to cancel your service contract with us; and (ii) to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.”

How do I find an expert eCommerce lawyer?

A great place to start if you are looking for a lawyer to help your eCommerce business is a search engine. A high-quality digital law firm will understand how search engines work and have taken steps to rank well enough for you to find them! The best advice is just around the corner.

What kind of eCommerce legal documents to you prepare?

If your business buys and sells over the internet, we can also help with:

  • Drafting privacy policies for eCommerce businesses
  • Drafting website terms of use for eCommerce businesses
  • Drafting eCommerce terms and conditions
  • Drafting sales and refund terms and conditions
  • Providing legal advice on the rights and obligations of eCommerce businesses
  • Reviewing marketing, social media and advertising campaigns to ensure legal compliance
  • Reviewing and negotiating supplier agreements, including agreements with overseas suppliers
  • Managing consumer disputes for e-commerce businesses
  • Dealing with regulatory authorities, including regulatory investigations
  • Providing legal advice on consumer rights and the Australian Consumer Law