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Top 5 Tips for Seeking Online Legal Advice

Reading time: 4 mins

If you are seeking online legal advice, there are some tips you should know to make sure you have the best experience and get the best value. In this article, we look at the top 5 tips for seeking online legal advice.

How to prepare before engaging an online lawyer

When engaging a lawyer over the internet, it is best to do some basic preparation. This can be as simple as gathering all of the relevant documents, key facts and other relevant information you think your lawyer may need.

By being prepared, you will also be in a good position to answer any questions the lawyer may have. This also makes it easier for law firms to put together an accurate quote for legal fees.

Being prepared might also mean that you seek multiple quotes from different online law firms. That way, you are better placed to assess whether the quote you have been provided with is accurate.

Online Lawyer

Using the best contact method

If you have a preferred method of communication, make sure you engage with an online lawyer that is willing to communicate with you in the way that you want.

For example, you may be in meetings throughout the day and with limited time to read lengthy emails. You might instead prefer to speak with your layer over WhatsApp or over the phone.

Whatever your preferred method of communication, pick a lawyer that suits you.

And remember to take a look at reviews of the law firm and the lawyer – are they good communicators?

Taking advantage of the convenience

Okay, so you may not be attending fancy inner-city offices if you engage an online lawyer. But you have all the convenience that comes with dealing remotely.

Take advantage of the convenience of receiving services online by:

  • decide if you are happy to discuss your legal matter over the phone, email or some other way
  • decide what time(s) and day(s) suit you to discuss your legal matter (but prepared for short time frames if your legal matter is urgent)
  • pick the individual lawyer that you would like to handle your legal matter

Ensuring your online security

If anyone should be advising you to be careful online – it should be your lawyer!

Online fraud is rife and you should take appropriate steps to protect your own online security, but also check in with your online lawyer to see what security protocols they have in place.

And, no matter what you do – do not pay an invoice sent via email without verifying the account details over the phone with your lawyer.

This rule doesn’t just apply to online lawyers, but any goods or services that are bought online or through the use of email or other online means.

Online Lawyer

Be open-minded about resolving your legal matter

Whenever you engage an online lawyer, you should be open to creative ways of resolving your legal matter. Your lawyer should provide legal advice and make recommendations that take into account:

  • your risk for appetite
  • your expectations of the costs involved in your matter (including legal fees)
  • the prospects of a successful outcome for your legal matter
  • the attitude of the counterparty in your legal matter (if there is one)

If you do have concerns regarding any legal advice you have received, contact the team at Prosper Law for a second opinion.

How can Prosper Law help?

Prosper Law is Australia’s online law firm.

We provide online legal advice to businesses across Australia. Our advice is highly commercial, easily accessible and provided on a fixed-fee basis.

Contact the team today for a no-obligation quote and free legal consultation.

About the Author

Farrah Motley
Director of Prosper Law. Farrah founded Prosper online law firm in 2021. She wanted to create a better way of doing legal work and a better experience for customers of legal services.

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About Prosper Law

We provide legal advice to business and individuals across Australia, no matter which State or Territory you are located. Our easy-to-access, online legal services mean that you can talk to our lawyers wherever you are, at a time that suits you.


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