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What is Professional Indemnity Insurance?

Professional Indemnity Insurance (PII) is a vital safeguard for professionals in Australia, protecting them from claims of negligence, errors, or omissions in the provision of their services. Whether you are a lawyer, architect, medical practitioner, or consultant, understanding the nuances of PII is essential to mitigate financial risks and maintain professional credibility.  

This guide, by our consulting contract lawyers, provides a comprehensive overview of Professional Indemnity Insurance, including its coverage, legal requirements, and application across various professions.  

Key Takeaways

  • PII protects professionals from claims of negligence or inadequate services
  • Certain professions, such as lawyers and medical practitioners, are legally required to hold PII
  • Coverage includes legal defence costs, compensation pay outs, and investigation expenses
  • Exclusions may apply, such as deliberate acts or breaches beyond professional duty 
professional indemnity insurance

What is Professional Indemnity Insurance?

Professional Indemnity Insurance provides financial protection to professionals against claims arising from breaches of professional duty.  A breach of professional duty occurs when a person fails to take reasonable skill, care and diligence.

This form of insurance typically covers: 

  • Legal Defence Costs: Fees incurred to defend against claims, including lawyer and court costs. 
  • Compensation Payments: Financial settlements or judgments awarded to clients. 
  • Investigation Costs: Expenses for expert reports or detailed investigations required to assess the validity of claims. 

Beyond financial protection, PII enhances professional credibility. By having a robust policy in place, you demonstrate your commitment to accountability and your readiness to address any potential issues professionally. 

Who Needs Professional Indemnity Insurance?

PII is essential for professionals who provide advice, services, or designs that could potentially lead to financial or reputational loss for their clients. Common professions requiring PII include:  

  • Lawyers  
  • Accountants  
  • Architects  
  • Engineers  
  • Medical practitioners  
  • IT consultants  
  • Real estate agents 

Legal Requirements for Professional Indemnity Insurance in Australia

In Australia, specific regulatory frameworks enforce PII as a mandatory requirement for certain professions. This ensures that professionals maintain accountability while protecting the public from financial harm caused by negligence or oversight.  

Lawyers and Legal Professionals

Under the Legal Profession Uniform Law (NSW), lawyers practising in New South Wales and Victoria must maintain PII. Similar requirements exist in other jurisdictions to uphold the integrity of the legal profession.  

Medical Practitioners

Medical indemnity insurance is a legislative requirement under the Health Practitioner Regulation National Law. This ensures that medical professionals are covered for potential malpractice claims.  

Architects and Engineers

State-level registration boards require architects and engineers to hold PII to manage risks associated with professional oversight and public safety.

For example, the DBP Act in NSW mandates professional indemnity insurance with particular requirements.

Other Professions

Real estate agents, tax agents, and financial advisers are also required to maintain PII under various regulatory frameworks, such as the Corporations Act 2001 and ASIC guidelines.  

What Does Professional Indemnity Insurance Cover?

The coverage of PII varies depending on the policy and profession but generally includes:  

  • Legal Defence Costs: Expenses incurred in defending claims of negligence or misconduct  
  • Compensation Payouts: Payments made to clients for proven negligence  
  • Investigation Costs: Costs of expert reports and investigations into claims  
  • Vicarious Liability: Coverage for claims involving employees or subcontractors 
  • Loss of Documents: Expenses for recovering or recreating important professional documents

Common Exclusions

PII policies typically exclude:  

  • Deliberate acts or fraudulent behaviour  
  • Fines and penalties  
  • Breaches of contract exceeding professional duty 

It’s essential to review the specific terms and conditions of your policy to ensure you have adequate protection for the risks most relevant to your profession. 

Allison is a Senior Paralegal and former top-tier law firm Paralegal.

How Does a Claims-Made Policy Work?

Professional Indemnity Insurance operates on a “claims-made” basis. This means the policy must be active at the time a claim is made, regardless of when the alleged incident occurred.  

For example:  

  • If negligent advice was given in 2023 but the claim is made in 2025, the policy in place in 2025 must cover the claim
  • If a professional allows their policy to lapse, they lose coverage for any claims made during the lapse period, even if the incident occurred during an active policy period. Professionals switching insurers should consider “run-off cover” to protect against claims for past work

Making a Claim Under Professional Indemnity Insurance

When facing a potential claim:

  • Notify Your Insurer Promptly: Adhere to the policy’s notification requirements.  
  • Do Not Admit Liability: Avoid admitting fault, as this may compromise your insurer’s ability to defend the claim.  
  • Involve Your Insurer in Settlements: Obtain your insurer’s consent before agreeing to any settlement terms.  

By adhering to these steps, you can maximise your chances of a favourable resolution while minimising personal liability. 

Real-World Example: Why PII Matters

A structural engineer was sued for $500,000 after providing incorrect advice on a building project. Their PII policy covered legal defence costs and compensation pay outs, saving their business from financial ruin. This highlights the importance of having adequate coverage tailored to your profession.  

In an alternative scenario, a marketing consultant faced a $200,000 claim from a client, alleging that the consultant deliberately misrepresented campaign results, leading to financial losses. However, the consultant’s PII policy did not cover the claim because it excluded “deliberate acts or fraudulent behaviour”. Without this specific coverage, the consultant had to personally bear the legal defence costs and compensation, causing significant financial strain.  

Frequently Asked Questions

What is a Certificate of Currency?

A Certificate of Currency is a document issued by an insurer confirming that a PII policy is active and includes details such as the insured amount and policy period.  

Clients may request this certificate to verify your coverage before engaging your services. 

Yes, many PII policies extend coverage to subcontractors or subconsultants if they fall within the insured categories specified in the policy. However, the extent of this coverage depends on the terms outlined by your insurer. 

For instance, subcontractors must typically be performing duties directly related to your professional services, and their activities must fall within the scope of your insured risks. If your policy includes vicarious liability, it will usually cover claims made against you for the work performed by subcontractors, as you are ultimately responsible for their output. 

That said, it’s crucial to notify your insurer if you rely heavily on subcontractors and ensure they are explicitly listed in your policy. In some cases, insurers may require separate declarations or may charge an additional premium for their inclusion.  

Not always. Some policies may exclude investigation costs unless an extension is arranged. Investigation costs typically refer to the expenses associated with assessing the validity of a claim, such as engaging expert witnesses, obtaining reports, or conducting detailed inquiries into the circumstances of the claim. It is advisable to review your policy terms carefully.  

Yes, PII premiums are generally tax-deductible as a business expense under Australian tax law.  

For professionals operating under a business structure, such as a sole trader, partnership, or company, consulting a tax professional or accountant is recommended to ensure compliance with tax regulations.

PII covers claims related to professional advice or services, while Public Liability Insurance covers claims for injury or property damage caused by your business operations.  

The type of cover required will depend on the type of business performed, and many businesses benefit from both policies for comprehensive coverage. 

About the Author

Farrah Motley
Director of Prosper Law. Farrah founded Prosper online law firm in 2021. She wanted to create a better way of doing legal work and a better experience for customers of legal services.

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